Acceptable Use Policy

1. Purpose of the AUP

This Acceptable Use Policy (AUP) defines the permitted and prohibited behaviors on the TalenexPro platform, operated by Talenex Inc. It aims to protect SMEs, freelancers, and the integrity of the platform.

2. Scope

This AUP applies to all users, including SMEs, freelancers, employees, account managers, and any individual using TalenexPro, regardless of their subscription plan.

3. Role of TalenexPro

TalenexPro is an intermediary platform facilitating virtual skill exchanges. Talenex Inc. is not responsible for the content of sessions, advice provided, or user conduct.

4. General Principles

Users must maintain professional, respectful behavior and comply with applicable laws. All exchanges must be strictly virtual; no physical contact or travel is allowed.

5. Prohibited Content and Behavior

Users must not under any circumstances:

• Harass, intimidate, or discriminate against other users
• Provide false professional information or a fake identity
• Share illegal, harmful, obscene, or defamatory content
• Request direct payments or exchange physical goods
• Circumvent the credit system, exchange limits, or subscription rules
• Send spam, unauthorized solicitation, or advertising
• Share another user's personal data without consent
• Attempt to hack, bypass, or disrupt TalenexPro systems

6. Exchange Restrictions

All exchanges must comply with the following rules:

• Sessions must be strictly virtual (chat messaging only)
• No monetary exchange between users
• No exchange of physical goods
• No travel to a home or business location

7. Reporting and Moderation

Any user may report abusive behavior or suspicious content. Talenex Inc. reserves the right to investigate, suspend accounts, remove content, or take any necessary action without prior notice.

8. Suspension and Termination

Talenex Inc. may temporarily or permanently suspend any account that violates this AUP, even without prior warning. No refunds will be issued in case of suspension due to violations.

9. Security and Technical Abuse

The following are strictly prohibited:

• Circumventing subscription or location restrictions
• Unauthorized automation (bots, scripts)
• Technical attacks (DDoS, injection, port scanning)

10. Personal Data

Users must respect privacy rules. Any misuse, disclosure, or resale of other users' data is strictly prohibited.

11. No Recording of Exchanges

TalenexPro does not monitor, record, or store conversations.

12. Compliance with Laws

Users must comply with Canadian provincial and federal laws, particularly regarding data protection, professional conduct, communications, and cybersecurity.

13. Remedies Available to Talenex Inc.

In case of violation, Talenex Inc. may:

• Suspend the account
• Restrict access to the service
• Remove credits
• Terminate the subscription
• Report information to authorities if required

14. Limitation of Liability

Talenex Inc. is not liable for financial losses, indirect damages, or harm resulting from user behavior or failure to comply with this AUP.

15. Modifications

This AUP may be updated at any time. Users are responsible for reviewing the most recent version available on TalenexPro.